top of page

FAQ

The Ins And Outs of How We Do Business

  • How do I know how much it's going to cost to clean my home?
    The best way to get an accurate estimate is to let us give you a custom quote. You can schedule an appointment for a video call to show us the house and we will be able to give you a quote . Prices vary based of factors like clutter, pets, and ease of access to the furniture.
  • What Can I Expect from an Estimate Appointment?
    All our estimates appoimnets are made via video call and takes about 10 to 15 minutes to the client show us the house and we will be able to give a quote .
  • What Is Included in your Basic Cleaning?
    We clean bathrooms from top to bottom, dust blinds, clean the inside of windows, window sills, wipe down baseboards and all wood work, dust all furniture, vacuum all carpets, sweep and mop floors. In the kitchen, we wipe all cabinets and countertops, clean the stovetop as well as the microwave inside and out. We also wipe all the appliances' doors, clean the sink, empty trash can and put a new bag in. We also supply all cleaning products.
  • What Do You Mean by "Labor Hours"?"
    A "labor hour" is one hour of cleaning provided by each of hour staff members. This means that if you purchase 4 labor hours, this can mean one staff member working for 4 hours or two staff members, working for 2 hours. Our crews are usually made of 2-3 members to expedite the service and so our customers have their home clean quickly!
cleaning-supply-flatlay-bottom.jpg

Payments Accepted

Billing & Pricing

Find The Best Package For Your Budget

We accept cash, checks, debit and credit cards. Please note that cards payments will have an additional charge of 2.7%.

Cancellation Policy

As a regular customer, you are free to cancel a visit everytime you need, up to 24 hours in advance. After that, there will be a $20 cancellation fee that will be charged at the next service.

Satisfaction Guarantee

If for any reason you are not 100% satisfied with our services, contact our team right away. We will come back and clean the specific areas that didn't meet your expectations. Please notify us within 24-hours of your house cleaning and we will make things right.

bottom of page